Consumer Health Data

Effective date: October 19, 2026
Publisher: Fresh Pineapple LLC, a Wyoming limited liability company
Contact: [email protected] Mailing address: 5830 E 2nd St, Ste 7000, Casper, WY 82609, USA (our registered agent)

This page is written for Washington's My Health My Data Act and Nevada's consumer health data law, and applies to everyone who uses Ola Wellness. It sets out the same facts as our full Privacy Policy, which has the detail. Where the two differ, the one that protects you more applies.

The short version. Your diary/log, weight, cycle and Apple Health data stay on your iPhone and are never stored by us. Health data leaves the phone only when you turn on a feature that sends something away: for Kai, a summary of your recent days passes through our server to the AI model and is kept by neither. Your cycle is in that summary only if you also turn on Let Kai see my cycle. We keep anything only if you turn on a separate switch, Help improve Ola, which is off by default. We never sell health data.

What consumer health data we collect, and why

In the law's terms, the health data that can pass through our server falls into these categories:

• bodily measurements and functions: weight, steps, sleep and active energy (in Kai's summary);
• reproductive health: cycle days and symptoms such as hot flashes or night sweats, only if you turn on Let Kai see my cycle, a separate switch that is off by default and has its own consent screen (in Kai's summary);
• diet, fasting and habits: what you eat and drink, and your fasting, from photos, dictated meals and Kai's summary;
• health information you choose to write: anything you put in a note or ask Kai, which may include a condition, a symptom or a medicine;
• information derived or inferred from the above: Kai's answers, such as a pattern it points out between your sleep and your appetite, or changes in your cycle worth raising with a doctor. These are written to answer you and are never kept by us.

Facts about packaged foods (barcode, brand, name, label numbers, serving size and corrections) are shared without your install code and kept with nothing that links them to you; see section 3e of the Privacy Policy. We do not try to work out who a food fact came from, and anyone we share Ola's food database with must agree not to try either.

We collect nothing for advertising, and never use health data for marketing.

Other purposes. We may also use what we hold to comply with the law and valid legal process, to protect the rights, safety and property of our users, the public and Fresh Pineapple LLC, and to prevent misuse of the service, such as applying fair-use limits. We hold very little, as the table shows, so this rarely involves any health data.

Who we share it with

We share consumer health data only to run the feature you turned on, and never sell it. These are the only recipients:

• OpenRouter, Inc., which passes photos, dictated words, estimates and Kai questions with their summaries to the AI model. Privacy
• Google LLC (Gemini, through Google Vertex AI), the AI model, which answers through endpoints that keep nothing after answering and never train on what you send. Privacy
• Public search engines, such as Google, Bing and DuckDuckGo, which receive only a short search phrase for a food or product when Kai looks one up on the web. The phrase is checked so that it doesn't describe you.
• Our hosting company, which rents us the server that runs these features, and only stores what we store.

We may also disclose information:

• to a court, regulator or law enforcement, only when valid legal process requires it, as section 10 of the Privacy Policy describes;
• to a company that buys or merges with Fresh Pineapple LLC, which must keep to this policy. We will tell you before that happens;
• to anyone else only at your direction, such as when you share an export of your diary/log yourself.

We have no affiliates.

Your consent

Each feature that sends health data is off when you install Ola. Turning one on shows you a screen that says what is sent, to whom and why, and the feature stays off until you agree. Keeping a copy is a separate switch, Help improve Ola, which is off by default and which no feature needs. You can turn any of these off at any time in Settings → Food lookup, which stops the sending at once.

Your rights

You can:

• ask us to confirm whether we collect or share your consumer health data;
• get a copy of it, along with a list of every company we shared it with and how to contact them;
• delete it. Settings → Food lookup → Delete my shared food data does this at once, with no need to contact us;
• withdraw your consent, by turning the feature or Help improve Ola off.

To make a request, email [email protected]. Because there is no account, include your phone's install code (Settings → Food lookup → Install code; tap it to copy) so we can match what it shared. The row appears once your phone has sent something under a code. We answer within 45 days; if we need more time we'll tell you why, and take no more than 45 days more. Requests are free, at least twice a year. If we turn your request down, you can appeal by replying "appeal" to our answer. We decide an appeal within 45 days and, if we still say no, tell you how to complain to the Washington or Nevada Attorney General.

We may ask for details to make sure a request is really from the phone it's about, and some requests can be limited by law, for example where we must keep something to meet a legal obligation. If we can't do all of what you ask, we'll tell you which part and why.

We won't treat you differently for using any of these rights.

Changes

If we change what we collect, share or keep, we will update this page and the Privacy Policy first, and the app will ask you again before sharing anything under the new wording.